Plumbing and heating problems don’t wait for convenient times. A burst pipe at 3am or a broken boiler on a freezing winter evening needs immediate attention. That’s why UK Heat & Home offers round-the-clock emergency callout services across West Sussex, East Sussex, Surrey, London and Kent.
Our qualified engineers are ready to respond when you need us most, helping to protect your home and get things back to normal as quickly as possible.
Not sure whether your problem needs urgent attention? Here are some common situations where you should call us straight away:
If you’re ever unsure, give us a call. We’d rather you contacted us and it turned out to be a minor issue than have a small problem become a major one overnight.
We are a family-owned business with more than two decades of experience in the heating and plumbing industry. We treat every home as if it were our own and take pride in the quality of our work.
With over 20 years in the gas and plumbing industry, our family-run team has seen it all. Our engineers are fully qualified and Gas Safe registered, so you can trust that the job will be done safely and properly, even under pressure.
When you call our emergency line, you won't be kept waiting. We understand that every minute counts when water is flooding your kitchen or your heating has failed in winter. Our local engineers are positioned across our service areas, meaning we can reach you quickly.
Our aim is to solve your problem completely, not just patch it up temporarily. We carry a wide range of parts and equipment, allowing us to complete most repairs in a single visit and save you the hassle of follow-up appointments.
Our response time depends on your location and how busy we are, but we always prioritise genuine emergencies. Because we have engineers based across West Sussex, East Sussex, Surrey, London and Kent, we can usually reach you much faster than companies travelling from a single central location.
Emergency callouts outside normal working hours may have different rates to standard appointments. However, we always tell you the cost upfront before any work starts, so there are no surprises. We believe in fair, transparent pricing even during emergencies.
For water leaks, try to locate your stopcock and turn off the water supply if you can. For gas leaks, open windows, avoid using electrical switches, and leave the property. For boiler problems, check that the thermostat is set correctly and the pressure gauge is within the normal range. Our team can guide you through any immediate safety steps when you call.
While we’re always here when things go wrong, regular maintenance can help you avoid many emergency situations altogether. We offer maintenance contracts that keep your heating and plumbing systems in excellent condition, catching small problems before they become big ones.
Ask us about our servicing options when we visit, or get in touch to learn more about protecting your home year-round.
Contact us today to receive a free, no-obligation quote and friendly advice from our experienced team.
